Warranty
Wood-Mizer Canada ("Warrantor"), an Indiana corporation with its principal place of business at 396 Hwy 36 Unit B, Lindsay Ontario K9V 4R3 Canada, warrants to the purchaser ("Purchaser") that for the time periods specifically stated herein and subject to the terms, conditions and limitations stated herein, the equipment manufactured by the Warrantor will be free from defects in material and workmanship attributable to Warrantor so long as, during the warranty periods stated herein, the equipment is installed, operated and maintained in accordance with the instructions provided by Warrantor.
| Product | Model Class | Length of Warranty | Effective Date |
|---|---|---|---|
| Portable Sawmills, Resaws, Edgers | LT, LX, HR, EG | Two years | Date of purchase |
| Portable Sawmills with Chassis | LT28, LT35, LT40, LT50, LT70, LX450 | Two years, excluding the chassis, which chassis shall have a five year warranty | Date of purchase |
| Industrial Sawmills, Resaws, Edgers | WM, HR, EG, TVS, SVS | One year | Date of purchase or date of installation / training (if applicable), whichever occurs first, not to exceed 6 months from date of purchase |
| TITAN Industrial | WB, TV, HR, EG, EA, MR | One year | Date of purchase or date of installation / training (if applicable), whichever occurs first, not to exceed 6 months from date of purchase |
| Material Handling | TWC, IC, TD, LD, GC,CR, CB, CC | One year | Date of purchase or date of installation / training (if applicable), whichever occurs first, not to exceed 6 months from date of purchase |
| Blade Maintenance Equipment | BMS, BMT, BMST | One year | Date of purchase |
| Options and Accessories | Various | One year* | Date of purchase |
| Moulders, Kilns | MP, KD, KS | One year | Date of purchase |
| Slab Flattener | MB | Two years | Date of purchase |
| Pallet Equipment | PD, PC | One year | Date of purchase |
| Log Splitters | FS | One year | Date of Purchase |
| Replacement Parts | Various | 90 days | Date of purchase |
*Warranty on Options will match the warranty on the primary equipment when purchased on same invoice.
**Warranty subject to individual manufacturers terms on certain items.
Exclusions from 90 Day, Limited One Year and Two Year Warranty
Warrantor shall have no responsibility under this warranty for any wear components, including, but not limited to: belts, blade guides, blades, electric motor brushes, drum switches, filters, fuses, hoses, bearings (excluding cylindrical drive bearings), bushings, cable carriers, and spark plugs. All wear components are furnished "as is", without any warranty from Warrantor. This limited warranty does not cover any defects caused by misuse, negligence, alterations, damage due to overload, abnormal conditions, excessive operation, accident, or lack of performance of normal maintenance services.
Several components which are used in the manufacture of the equipment but not manufactured by Warrantor such as cant hooks, power plants, laser sights, batteries, tires, and trailer axles have warranties provided by the original equipment manufacturer (written copies available upon request). Warrantor does not separately warrant such items. Components or equipment manufactured by third parties are not covered by this warranty. Warrantor, however, will provide reasonable assistance to the Purchaser to make claims against any warranties applicable to such component parts as provided by such original equipment manufacturers. Components or equipment manufactured by third parties are not covered by this Warranty.
Five Year Limited Chassis Warranty
The limited five year chassis warranty described above, DOES NOT extend to (a) any damage stemming from accident, improper towing, overload, abuse, misuse, abnormal conditions, negligence, excessive operation, or lack of maintenance, (b) rust caused by exposure to corrosive atmospheric conditions, or (c) the sawmill head, carriage, axle, brakes, or any hydraulic or electrical components attached to the chassis.
Warrantor's Obligations as To Defects
In the event that the equipment fails to perform due to defective materials or workmanship attributable to Warrantor under normal use and service within the established warranty period, Purchaser's sole and exclusive remedy and Warrantor's sole liability shall be to replace or repair, in Warrantor's sole and subjective discretion, any defective part at Warrantor's principal place of business without cost to the Purchaser if such defect exists. The determination of whether a product is defective shall be made by Warrantor in Warrantor's sole and subjective discretion. The Purchaser must notify Warrantor prior to shipping any defective part. Warrantor, at its sole discretion, may cover expenses incurred in shipping the defective part to Warrantor for evaluation; provided, however, that Warrantor will not be responsible for labor, travel time, mileage, removal, installation or incidental or consequential damages. However, any part in excess of 140 pounds must be returned by the Purchaser, to the Warrantor's nearest authorized facility at the Purchaser's expense, if return is requested by Warrantor. Warrantor shall have a reasonable time within which to replace or repair the defective part. If Warrantor determines that the product is not defective under the terms of this warranty in Warrantor's sole and subjective discretion, then Purchaser shall be responsible for any expenses incurred by Warrantor in returning the equipment to the Purchaser.
Limitations and Disclaimers of Other Warranties
EXCEPT FOR THE EXPRESS WARRANTY PROVISIONS STATED ABOVE, WARRANTOR DISCLAIMS ALL WARRANTIES, EXPRESS AND/OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT AND TITLE. No representation or other affirmation of fact by representatives of Warrantor, whether verbal or in writing, including photographs, brochures, samples, models, or other sales aids, shall constitute a warranty or other basis for any legal action against Warrantor. There are no other representations, promises, agreements, covenants, warranties, guarantees, stipulations or conditions, express or implied, by Warrantor except as expressly set forth herein. THE ORIGINAL PURCHASER AND ANY INTENDED USER OR BENEFICIARY OF THIS EQUIPMENT, SHALL NOT BE ENTITLED TO RECOVER ANY INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY, CONSEQUENTIAL, SPECIAL, OR INCIDENTIAL DAMAGES OR LOSES, INCLUDING BUT NOT LIMITED TO, DAMAGES OF LOST PRODUCTION, LOST REVENUE, LOST PRODUCT, LOST PROFITS, LOST BUSINESS, LOSS OF USE, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, FROM WARRANTOR FOR ANY REASON WHATSOEVER INCLUDING WITHOUT LIMITATION WARRANTY OR DEFECT IN THE PRODUCT REGARDLESS OF THE SOLE, JOINT AND/OR CONCURRENT NEGLIGENCE, BREACH OF CONTRACT, BREACH OF WARRANTY, STRICT LIABILITY IN TORT OR STATUTORY CLAIMS OR OTHER LEGAL FAULT OR RESPONSIBILITY OF EITHER WARRANTOR OR PURCHASER OR ITS EMPLOYEES OR AGENTS. Warrantor does not warrant that its equipment meets or complies with the requirements of any particular safety code or governmental requirements.
Defective items replaced under the terms of this warranty become the property of Warrantor.
Design Changes
Warrantor reserves the right to change the design of its products from time to time without notice and without obligation to make corresponding changes in or to its products previously manufactured.
Rights of Purchasers
The validity and effect of this limited warranty as well as its interpretation, operation and effect, shall be determined exclusively by the principles of law and equity of the State of Indiana, USA. This limited warranty gives Purchaser specific legal rights. Purchaser may also have other rights, which may vary from state to state. Some states may not allow limitations as to the duration of implied warranties or to the exclusion or limitation of incidental or consequential damages, so some of the limitations and exclusions detailed set forth above may not apply. In the event that any one or more of the provisions of this warranty shall be or become invalid, illegal or unenforceable in any respect, the validity, legality and enforceability of the remaining provisions of this warranty shall not be affected thereby.
Interpretations
This Warranty constitutes the entire warranty agreement between Warrantor and Purchaser and supersedes any prior understandings or
agreements pertaining to the same subject matter. This warranty cannot be amended except in writing which refers to this warranty which is
signed by both Warrantor and Purchaser.
30-Day Money-Back Sawmill Guarantee (US & Canada)
If, at anytime within thirty (30) days after delivery, the buyer is not completely satisfied with their Wood-Mizer LT70, LT50, LX450, LT40, LT35, LT28, LX250, LX150, LT15, LX55, or LX25 model sawmill, the buyer may notify the seller (Wood-Mizer), return product to the seller (shipping prepaid by buyer) and receive a full refund of buyer's purchase price (less used blades, damaged parts, delivery fees and finance charges). The buyer retains all risk of loss during such period and until product is redelivered to seller. The buyer is responsible for returning the sawmill to Wood-Mizer and there is a limit of one return per customer.
Return Policy
For all returns, Start a Return Online or contact Wood-Mizer at 1.877.866.0667.
Wood-Mizer reserves the right to refuse any item for return of non-inventory & special made items.
Fees and Timelines:
Wood-Mizer returns are free. This includes Free Return Shipping and No Hidden Fees.
There are no returns on products after 60 days from date received.
Other Guidelines:
Returns of parts/blades that the customer no longer needs are credited to the customer's card or account. Cheques will be sent for orders paid for by cash or cheque.
Parts/blades being returned must be in new, sellable condition and returned by original purchaser. If the parts/blades are not deemed re-sellable then the customer will be charged for the parts/blades and the items will be returned to them. The customer is responsible for proper packaging and damage to items.
Return shipping will be covered by Wood-Mizer to/from the customer.
*Return policy and procedures are subject to change without notice.